Crimson Desert Trust Reset Bug Explained

Pearl Abyss still lists this active issue on the official March 31 Known Issues page:

• if an NPC's Trust was increased during the Prologue, that NPC's Trust value may reset to its Prologue value in certain situations

That makes this a live progression and relationship-system bug, not just a harmless UI glitch.

Quick answer

What is officially confirmed:

• the bug is active
• it affects NPC Trust
• it specifically involves Trust that was increased during the Prologue
• the reset can happen in certain situations

What is not yet confirmed:

• the full trigger list
• a platform-specific pattern
• an official workaround

Why this bug matters

Trust is not throwaway flavor text in Crimson Desert. It affects how players read NPC progression, town relationships, and system access around social progression.

That is why a reset bug matters even if Pearl Abyss' wording is short.

Officially confirmed

The important limit in the notice is the Prologue qualifier.

Pearl Abyss does not say all Trust gains everywhere are randomly wiping. It says Trust values increased during the Prologue may reset back to that Prologue value under certain conditions.

So the safest reading is a state-tracking issue rather than a total system collapse.

Current workaround

Pearl Abyss does not list a workaround for restoring lost Trust progress.

That means players should avoid treating any unofficial fix as confirmed. There is no published official step right now for:

• refreshing the NPC
• saving and reloading
• traveling away and back
• redoing a specific dialogue loop

What to do now

If you notice the problem:

1. note which NPC was affected
2. note whether the Trust gain happened during the Prologue
3. check the current known-issues page
4. submit a detailed report if the issue persists

The bug report is stronger if you can say exactly when the value changed and whether the reset happened after a quest, a reload, or a story transition.

What is still unresolved

Pearl Abyss has not yet clarified:

• which NPCs are most affected
• what the trigger conditions are
• whether the issue is visual-only or actually systemic

Until the studio narrows that down, players should treat unexpected Trust drops as potentially real.

FAQ

Is the Trust reset bug still active?
Yes. Pearl Abyss still lists it on the March 31 known-issues page.

Does it affect every Trust interaction?
Pearl Abyss only confirms that Trust increased during the Prologue may reset in certain situations.

Is there an official fix right now?
No official workaround or fix note has been published yet.

Should I keep playing normally if it happens once?
You can, but it is worth documenting the exact NPC and timing so your report is useful if the bug repeats.

What to do next

If you need the system context behind why Trust matters, read Crimson Desert Merchant Trust Guide. For the wider status picture, keep Crimson Desert Known Issues Roundup (March 31, 2026) open. If you can reproduce the bug, How to Report Bugs in Crimson Desert With PERS is the official escalation path.